I bring 25 years of hands-on data and systems experience to your CRM/ERP.

I've spent over two decades implementing, migrating and managing business systems — from large ERP platforms down to the CRM tools that small teams depend on every day. 

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That background matters for one simple reason: most CRM problems aren't software problems — they're data problems. Messy imports, missing backups, unmanaged automations, and systems that don't talk to each other properly. I've seen every version of this, and I know how to fix it.

I'm a Zoho Authorised Partner with over 20 years on the platform — which means if you're running Zoho CRM, Zoho One, or any part of the Zoho ecosystem, you're talking to someone who knows it as well as anyone in the UK.

I also work with businesses using other systems: Pipedrive, HubSpot, NetSuite and Sage — so if your stack is mixed, that's fine too.

How I work with small businesses:

I take a practical, stepped approach — starting where the risk is highest and building from there, subject to what a business ha sin place already:

1. Protect your data — Independent CRM/ERP backup and restore, so you're never one bad import away from losing your pipeline.

2. Maintain your system — Ongoing admin support to keep your CRM clean, configured and actually used by your team.

3. Get AI working for you — Practical AI integrations built into the systems you already have — no big projects, no wasted budget.

I'm based in coastal Suffolk and love it and work with a small number of UK businesses directly.