Small Business Technology Adviser — My Experience
"Technology only works for your business when your data is clean, your systems are connected, and your processes are understood. I've spent 25 years building exactly those foundations for UK businesses."
For over 25 years I've been the person my clients call when their technology isn't working the way it should. Disconnected systems, unreliable data, manual processes that should have been automated years ago, and more recently businesses trying to work out where AI fits in — these are the problems I solve every day. That combination of breadth and hands-on experience is what a small business needs from a technology adviser: someone who understands the whole picture, not just one corner of it.
- Oracle NetSuite ERP - 14 Years
- Sage X3 ERP - 4 Years
- Zoho CRM, Finance, Flow, Zoho One - 20 Years +
- CRM - Hubspot, Pipedrive
- Xero, QuickBooks, Sage 50 - 5 Years
- Ecommerce - 20 Years +
- WordPress - 20 Years +
- Hosting - DNS - 20 Years +
- Celigo, Skyvia, Boomi - 5 years
- N8N, Make - 2 years
- Google Analytics, MS BI, Tableau, Zoho Analytics
- Amazon AWS S3 & EC2 Instances
- AI Agent Tools e.g. Mindflow, Retell - 2 years
- Manufacturing - Gardening, furniture, misc
- Service - Sports maintenance, home-fitters
- Retail - Misc
- Publishing - Books, music, digital
- Financial - Bank vetting - compliance and data
- Government - MOD s/t contract planning tool
- Automations & workflows
- Data migration - ETL
- Data backup and recovery
- Data reporting
- Databases
- Data Privacy and governance GDPR
- AI strategy, leadership, prompting
- AI frameworks - Flow7
- SQL Coding and server/ SSMS
- Excel/Google Sheets
- API functionality misc systems
- Azure/ GCP
- Html, css, php, javascript
My AI CPD
I have taken the following AI related courses and reading which are helpful for leaders in business looking to implement AI.
Current AI‑related CPD includes structured learning paths on Microsoft Learn and Google Cloud, focused on AI strategy, implementation, data and governance.





