What I do.
I help small businesses solve practical problems with their AI, data and business systems.
Everything I do related to AI, data and systems falls into four types of work:
Advice – helping you decide what to do with your AI, data and systems.
Monitoring – keeping an eye on your systems and data so issues are spotted early.
Support – ongoing hands‑on help to keep things running and improving.
Builds – fixed‑price projects to create or improve workflows, reports, migrations and automations.
How I work and how I charge is explained on the How I Work page.
AI Safely planned and implemented
Getting AI to actually work for your business safely
Automating repetitive business jobs or tasks
Reports on time with the right data
I build reports, dashboards and KPIs that show what's happening in your businessto support the decisions you need to make.
From reports inside your CRM or ERP, through BI platforms such as Power BI, Tableau and Zoho Analytics where the numbers span several systems.If you prefer spreadsheets then I can pull reports into Excel or Google Sheets
IT and Tech Support
Keeping an eye on those IT or TECH issues
I support a range of IT from CRM, Data, AI and systems management that keeps your operations running smoothly as well as website or hosting related tech. I can monitor websites, systems and IT for issues.
Make your system fit your business
I offer hands‑on system management that keeps your systems organised, updated, and functioning properly for your business processes. This includes backup and data protection, data quality management, user access and security, system tech health and 3rd party integrations for running your business. I cover CRM, ERP, Accounting, Ecommerce and other business management systems.
Sorting out your backups and helping to recover data
System backup and restore covers two things: taking an independent copy of your business data from relevant systems, and being able to get it back when you need it. I offer CRM Backup and Restore and cover other systems and services.
Data Migrations
Move systems safely without losing your data.
Move systems safely without losing your data.
Data Privacy and Protection
Helping with compliance documents and processes
Helping with compliance documents and processes
I've spent over 25 years working with business data, and data protection sits inside every migration, automation, reporting build and AI project I run. If you run a business at the very least you need a suitable minimal level of data protection and associated documentation towards compliance.
Business Reporting
Reports on time with the right data
I build reports, dashboards and KPIs that show what's happening in your businessto support the decisions you need to make.
From reports inside your CRM or ERP, through BI platforms such as Power BI, Tableau and Zoho Analytics where the numbers span several systems.If you prefer spreadsheets then I can pull reports into Excel or Google Sheets
Helping with all things related to Zoho Software
Helping with all things related to Zoho Software
Reliable Zoho partner delivering expertise, guidance, time saving automations and clarity. I work with all Zoho Software and am an Authorised Zoho Partner helping you implement and manage Zoho from data to AI
How I work
I like to start with an inital call to find out more about your requirments. Following this is normally a deeper dive by way of assessment or business system audit then I can quote and suggest a solution. I then work on the project builds or ongoing service with clear communication and regular contact.
Why choose me
✓ Proven Reliability — Consistent delivery, clear communication, and dependable processes you can trust.
✓ Technical Accuracy — Every task is completed with precision, ensuring clean, structured, high‑quality data.
✓ Practical Solutions — straight talking, straight forward systems tools and workflows that genuinely make work easier.
✓ Flexible Support — Help that’s tailored to your systems, your pace, and your business needs.
✓ Future‑Ready Approach — Automation and AI that prepare your business for smarter, more efficient operations.
Drop me an email or use my contact form and tell me a bit about your business and what you're wrestling with. I'll come back to you personally — usually same day.

