My Business Systems, AI and Data Experience
"Business Systems and AI only works when your Data is clean, your systems are integrated, and your processes are understood. I've spent 25 years building exactly those foundations."
Before starting as an AI Officer, I spent over 25 years solving the problems that businesses still face everyday: disconnected systems, reporting, messy data, manual processes, and compliance challenges. My hands-on technical experience and my recent AI training aligns well with AI implementation work especially in relation to business CRM and ERP processes. I understand the reality of business data, not just the promise of AI technology. I offer a tiered approach to helping with your CRM/ERP or business system data, starting with CRM/ERP backup, supported by Administrative support leading to AI Officer services to get that data working with AI and your business.
- Oracle NetSuite ERP - 14 Years
- Sage X3 ERP - 4 Years
- Zoho CRM, Finance, Flow, Zoho One - 20 Years +
- CRM - Hubspot, Pipedrive
- Xero, QuickBooks, Sage 50 - 5 Years
- Ecommerce - 20 Years +
- WordPress - 20 Years +
- Hosting - DNS - 20 Years +
- Celigo, Skyvia, Boomi - 5 years
- N8N, Make - 2 years
- Google Analytics, MS BI, Tableau, Zoho Analytics
- Amazon AWS S3 & EC2 Instances
- AI Agent Tools e.g. Mindflow, Retell - 2 years
- Manufacturing - Gardening, furniture, misc
- Service - Sports maintenance, home-fitters
- Retail - Misc
- Publishing - Books, music, digital
- Financial - Bank vetting - compliance and data
- Government - MOD s/t contract planning tool
- Digital automations & workflows
- Data migration - ETL
- Data backup and recovery
- Data reporting
- Databases
- Data Privacy and governance GDPR
- AI strategy, leadership, prompting
- AI frameworks - Flow7
- SQL Coding and server/ SSMS
- Excel/Google Sheets
- API functionality misc systems
- Azure/ GCP
- Html, css, php, javascript
My AI CPD
I have taken the following AI related courses and reading which are helpful for leaders in business looking to implement AI.
Current AI‑related CPD includes structured learning paths on Microsoft Learn and Google Cloud, focused on AI strategy, implementation, data and governance.
If you need to contact me regarding any of the above please use the form below. For specific fractional AI and AI one off services please see the relevant pages.




